Office Address

📍 Upfront Enterprise (Head Office)
58, Jagriti Vihar, Ring Road, Nathanpur,
Dehradun – 248014, Uttarakhand, India

☎ Phone: +91 135 4511541 
✉ Email: info@kathaitgold.com

 

Frequently Asked Questions

Please read our FAQ before sending us a message.

Delivery charges depend on your order value and delivery location. In most cases, orders above a minimum purchase amount qualify for free shipping within India. For smaller orders, a standard delivery fee is applied, which will be shown at checkout before payment.

Our online shop accepts secure payments through UPI, Debit Card, Credit Card, Net Banking, and major Wallets. Cash on Delivery (COD) may also be available in select locations.

Orders from our online shop are usually processed within 24–48 hours. Delivery times vary by location – typically 2–5 business days within Uttarakhand and 5–7 business days for other parts of India. You will receive a tracking link once your order is dispatched.

Yes, shopping with us is completely secure. Our website uses SSL encryption to protect your personal details and payment information. We follow strict data privacy policies in line with Indian law and international standards. Your information is used only for order processing and is never shared with third parties.

Once you place your order, you will receive an order confirmation email/SMS with your purchase details. Our team then processes and packs your order within 24–48 hours. After dispatch, you’ll get a tracking link to monitor the delivery status until your package safely reaches your doorstep.

Yes, every order comes with a tax invoice. A digital copy is sent to your registered email after payment confirmation, and a printed invoice is included inside your package. This ensures complete transparency and easy record-keeping for your purchases.

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📩 Contact Us

If you didn’t find your answer in the FAQs above, feel free to reach out directly.
Simply fill out the form below and our team will get back to you within 24–48 hours.