Privacy Policy

About Kathait Gold™

Kathait Gold™ is a trusted food products brand owned and operated by Upfront Enterprise, Dehradun, Uttarakhand. Our range includes Cold Pressed Mustard Oil, Chakki Fresh Atta, Turmeric Powder, Coriander Powder, Red Chilli Powder, and other quality food products manufactured with a focus on purity, authenticity, and customer satisfaction. We believe that customer trust extends beyond product quality — it includes the responsible handling of personal information shared with us.

Information We Collect

Depending on your interaction with our website and services, we may collect the following categories of information with respect and restraint:

• Name, contact details, email address, and mobile number
• Billing and delivery addresses
• Order history and transaction information
• Customer support communications and feedback
• Website usage patterns and analytics
• Device, browser type, and IP address information

How We Use Information

Your information is used solely for legitimate and transparent purposes, including:

• Processing and fulfilling orders with care
• Providing attentive customer support and responding to inquiries
• Improving website functionality, experience, and product offerings
• Maintaining accurate business and accounting records
• Complying with legal and regulatory obligations
• Preventing fraud, unauthorised transactions, and safeguarding our community

Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to enhance functionality, understand visitor interactions, and improve user experience. You may manage cookie preferences at any time through your browser settings. These tools help us serve you better without compromising your privacy.

Payment Security

Online payments are processed through trusted, PCI-compliant third-party payment gateways. Kathait Gold™ does not store sensitive banking credentials such as card PINs, CVV numbers, UPI PINs, or internet banking passwords. Your financial information is encrypted and handled exclusively by our secure payment partners.

Sharing of Information

Information is shared only when necessary and under strict limitations — with logistics partners for delivery, payment processors for transactions, technology service providers for platform operations, professional advisors, or government authorities where required by law. Any such sharing is minimal, purpose-bound, and compliant with applicable data protection laws.

Data Retention and Protection

We retain personal information only as long as reasonably necessary to fulfill business, operational, legal, and regulatory requirements. We maintain appropriate technical and organisational measures — including encryption, access controls, and regular audits — to help protect information against unauthorised access, misuse, alteration, or loss.

Your Rights

Subject to the provisions of the DPDP Act and other applicable laws, you may have the right to:

• Request access to your personal information
• Seek correction of inaccurate or incomplete data
• Request deletion where legally permissible
• Withdraw consent at any time, without affecting the lawfulness of prior processing
• Raise privacy-related concerns with us or the relevant data protection authority

To exercise these rights, please reach out to us using the contact details below.

Third-Party Websites

Our website may contain links to external websites or services for your convenience. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies separately before sharing any personal information.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, business operations, or website functionality. The revised version will be published on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.